Disaster Preparedness and Recovery
Keep your family safe, and prepare for catastrophes before they happen. Storm damage can be overwhelming, know where to start.
Before a Catastrophe

Prepare with Your Agent
Prepare at Home
If someone in your home has a medical condition that may require special assistance or transport following the disaster, contact your local emergency management service to advise. If someone in your home uses medical equipment that requires electricity, talk to a health care provider about how the equipment would be used during a power outage.
Protect Your Property
After a Catastrophe

First Steps
Prepare for Your Adjuster
Making Repairs
Cleaning Tips
Flood Damage

First Steps
Special Precautions
Before entering a structure that has been flooded, make sure that it is not in danger of collapsing. Let the building air out to remove foul odors or escaped gas. When entering a flooded building, beware that there could be holes in the floor, loose boards, hanging or loose plaster, and other hazards. Flood waters could contain toxins, snakes, insects or animals.
Do not smoke or use an open flame in the building. Do not turn on the electrical system as it may have become short circuited. Turn off the main electrical circuit. For your safety, stand on a dry surface and avoid touching the metal handle of the switch box. Use a piece of heavy rubber, plastic, or a piece of dry wood to open the metal door and turn off the switch. Cut off gas and electricity. Do not touch electrical equipment if you are wet or standing in water. If you have gas service, it should be turned off at your meter, tank, or supply line. Call your local utility if you detect any fumes.
Flood Cleaning Tips
Other Resources

Common Questions

Insurance Terms
Contact Us
Customer Support
Email us: customerservice@ncfbins.com