Come Work With Us

About Us

At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us!

About the Role

Join our team, and you will experience a wide range of exposure to all business processes and levels of management. You will have opportunities for professional growth and learning by developing a comprehensive understanding of our company, the insurance industry, and our business processes.

As an Operations Business Analyst, you will provide administrative, analytical and technical support to other departments. You will work with all departments to write requirements for new corporate systems and software applications, as well as enhancements to existing corporate systems. In addition, you will analyze, develop and execute testing based on those requirements. This includes, but is not limited to, development of screens, understanding of database tables, reviewing requirements, and understanding interfaces between new and existing systems.

Education and Experience

• Preference given to applicants with extended education and/or training

Required Skills and Abilities

• Possess strong written, verbal and interpersonal skills.

• Ability to work in a fast-paced and multi-functional role.

• Must be able to work independently, as well as collaborate with others in various departments throughout the company.

• Ability to organize and prioritize your workload to demonstrate effective time management towards meeting deadlines.

• Capacity to absorb extensive on-the-job training.

• Familiarity with NCFB systems and workflows is an advantage but not required.

Location and Commitments

• Full-time role based at our Corporate Office in Raleigh, NC 27612

• 40 hours per week

Responsibilities of the Role

• Write requirements documents for new systems and enhancements to current systems.

• Follow a requirements document to plan, write, and execute thorough test plans and test cases.

• Learn Azure DevOps to manage, test and track projects.

• Communicate with team members or developers as necessary to determine causes of poor functionality.

• Perform system, functionality, and regression testing.

• Provide support to business users by analyzing, proposing solutions, troubleshooting, and resolving system issues.

• Report project status to Lead Tester or Project Manager.

• Basic understanding of or willingness to learn SQL databases.

This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.

How to Apply

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Send by Mail

Attn: Kristin Tolley
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705

Send by Email

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Email Us

Email us: kristin.tolley@ncfbins.com