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Come Work With Us
At NC Farm Bureau, we operate with integrity, employ people who care, and offer benefits that grow with you. Come join the Farm Bureau family.
Claims Education Specialist
About Us
At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us!
About the Role
The Claims Education Specialist will be an office-based position that will work closely with the Director of Claims Training (DOT) with all aspects of Claims Department training and development functions, including but not limited to in-person and virtual presentations, development of curriculum, coordination of travel and meetings, and involvement with the claims audit function.
Education and Experience
Bachelor’s degree from an accredited college (CPCU, AIC, or similar designations preferred), or comparable business background.
Experience teaching or training others.
A minimum of two years of experience in property and casualty claims is preferred.
Required Skills and Abilities
Excellent oral and written communication skills.
Strong organization skills.
Proficiency with Microsoft Office and instructional design software.
Passion for education of self and others.
Aptitude and desire to teach in a classroom or virtual setting.
Self-motivated and innovative nature.
Location and Commitments
Full-time role based at our Corporate Office in Raleigh, NC 27612.
Hybrid schedule available after 6 months of employment according to company policy.
Maintain a North Carolina Adjuster License in good standing.
Willingness to travel, including overnight, as needed.
Responsibilities of the Role
Create relevant and timely curriculum for in-person, virtual, and Learning Management System (LMS) instruction.
Organize and facilitate courses for both the home office and the District Claims Offices, as well as provide virtual education when required.
Organize and Maintain Claims Training Division documents and materials.
Support the monitoring of adjuster hiring, promotions, and designations for historical documentation and training objectives.
Ensure that the intracompany portal and resources are regularly updated.
This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.
How to Apply
Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.
Send by Mail
Attn: Kristin Tolley
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705
Send by Email
Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.
Email us: kristin.tolley@ncfbins.com
Farm Bureau is an equal employment opportunity employer, and it is the policy of Farm Bureau to maintain a working environment free of discrimination, intimidation, and harassment. This means that all employment decisions at Farm Bureau shall be based on merit, qualifications, and abilities without regard to race, color, creed, religion, sex, national origin, age, physical/mental disabilities, veteran status, or any other characteristic protected by state or federal law.